Move Strengthens Ability to Deliver Data-Driven Insights, Actionable Benchmarking, and Measurable Business Outcomes to Professional Service SectorsPORTLAND, Ore., April 30, 2025 (GLOBE NEWSWIRE) -- ClearlyRated, a leader in client experience (CX) measurement and analytics for professional service firms, today announced its acquisition of Client Savvy, a premier provider of customer feedback software designed for architecture, engineering, construction (AEC) and legal organizations.
"By bringing Client Savvy’s innovative feedback platform into our suite of CX measurement tools, we will help more firms—from staffing and accounting to legal, insurance, IT, AEC and beyond—unlock the potential of data-driven client insights.” Industry-Wide Impact of CX According to a recent Gartner study, 89% of companies now expect to compete primarily based on client experience, underscoring the critical need for robust CX strategies in professional services.
By bringing together Client Savvy’s platform with ClearlyRated’s advanced CX solutions—which include Net Promoter® Score (NPS) surveys, AI-driven analytics, reputation management and benchmarking—this acquisition will deliver: Broader Industry Support – Offering best-in-class CX solutions not only to AEC but also to a full spectrum of professional service industries.
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